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Ongoing plan
Your tech team, without hiring one
One person to call for your tools, your AI and your staff training. We plan with you every week, set things up, teach your team and look after what we build. Three plan sizes, quoted in writing after a free call.
What you get
Every week and every month
A plan, not guesswork
A weekly plan and status-update call to agree what happens this week and where each job stands. A monthly strategy call, a one-page quarterly roadmap and a simple monthly report: hours saved, tools cut, people trained.
Staff who know what they are doing
Live training for your team (see staff training), with a written how-to guide after each session. Topics fit your business: AI tools, Google Workspace or Microsoft 365, your booking or accounts software.
The right tools and things built for you
We check what you pay for, set up the tools that fit, and build automations, AI assistants and reports. You own every account and login from day one.
Someone to ask
Email, chat and text support with set reply times. Everything we build is watched, fixed and kept up to date. Marketing is an optional add-on.
Free 20-min call by video. Melbourne based.
Plans
Pick a size. Change it as you grow.
Software and AI usage fees are passed on at cost, with no mark-up.
| Included | Lite one owner, small team | PRE-PICKEDTech Partner growing teams | Tech Team several systems |
|---|---|---|---|
| Weekly plan and status-update call | ✓ | ✓ | ✓ |
| Monthly strategy call | 45 min | 60 min + 15 min check-in | Two 60 min calls |
| Staff training | 1 hour | 2 hours, written guides | 4 hours, on site or online |
| Things built | 1 small one a quarter | 2 a quarter | 1 a month |
| Tool audit | — | ✓ | ✓ |
| Monthly report and quarterly roadmap | — | ✓ | ✓ |
| Support reply time | 2 working days | 1 working day | Same day, phone |
| Marketing credit | — | — | ✓ |
Your plan depends on your team size and tools. We quote in writing after a free 20-minute call, before you commit to anything. The weekly call is included in every plan.
Low-risk start
The 90-day pilot
Not sure yet? Start with 90 days, then decide. We write down what we will deliver before we start.
Is this for you?
A good fit if you...
- Make most tech decisions yourself and it eats your week
- Pay for tools nobody fully uses
- Want your team using AI but nobody has shown them how
- Have an IT provider who keeps things running but does not help you plan
Not for you if
Probably not if you...
- Need computers, networks or backups fixed. That stays with your IT provider, and we work beside them
- Want us to replace your accounting, booking or practice software
- Need tax, legal or clinical advice
Questions
Questions owners ask.
What happens on the weekly call?
A short plan and status-update call: what we will do this week, what is done, and anything blocked. You keep a written note after each one. Calls are by video, with in-person visits around Melbourne.
Do I need a developer to look after it?
No. You do not need a developer to use it day to day. Someone in your business owns the checks, and on Tech Partner we watch and fix what we built.
Do I still need my IT provider?
Yes, if you have one. They keep devices, networks and backups running. We help you choose tools, train your team and build the extras, and we flag gaps to them.
What does it cost beyond the monthly fee?
You get one written quote after the free call. Software licences and AI usage are passed on at cost. Extra builds are quoted before we start.
Do I have to stay on a plan?
No. Build-only work is one-off. On Tech Partner you can move up or down a plan, and you keep everything we built if you stop.
What do you not do?
We are not an IT provider: no devices, networks, on-site repairs, backups or 24/7 cover. We do not give tax, legal, clinical or award-pay advice.
Ready for a tech partner?
Start with the free snapshot, or book a free 20-minute call.