Get found

Show up on Google and in AI answers

Help customers find and understand your business in search and AI answers.

Who it’s for

For businesses that are hard to find online, have unclear service pages or want customers to understand what they offer before getting in touch.

What we set up

  • Google Business Profile
  • Search-friendly pages
  • AI answer visibility

From idea to handover

What we do

  1. Check how you appear

    We review your website and business listings for missing details, unclear services and barriers to being found.

  2. Make your services clear

    We improve page structure, service descriptions and useful answers to the questions customers ask.

  3. Make details consistent

    We align your business information and add structured page information that search engines can read.

  4. Review and refine

    We review the available search and enquiry information with you and agree what to improve next.

How it could work

Example use cases

These examples show the enquiries, quotes and social activity that clear service pages can support. They illustrate business needs, rather than measured search results.

Salon & beauty

Hair & beauty salon: social media

I don't have time to post every day.

We plan a month of posts with you in one hour. They publish themselves.

Salon & beauty

Hair & beauty salon: social messages answered for you

Instagram, Facebook and WhatsApp messages pile up while you have clients in the chair.

Each message gets an instant reply with your hours, a link to your price list and free times. The chat books the appointment, or hands over to your team when a client needs a person. Replies only go to people who messaged you first.

Trades & contractors

Plumber: new enquiries

Leads go cold while I'm on the tools.

Every enquiry gets a friendly reply in a minute, plus a booking link.

Trades & contractors

Builder: quotes

Writing quotes eats my evenings.

A quote form on your website drafts the quote for you to check and send.

Trades & contractors

Residential builder: variations captured on site

Changes agreed on site get lost, so they never reach the invoice.

Send a voice note or photo on WhatsApp and it becomes a written variation. The client approves it from a link, then it is added to your next invoice in your accounts.

Trades & contractors

Residential builder (Victoria): progress claims that chase themselves

Monthly claims go out late, and chasing payment takes time you do not have.

Claims go out on schedule, with reminders on the due date and at 7 and 14 days, plus a cash-flow alert for you. Under Victoria's rules from 15 April 2026, claims are monthly and payment is due within 20 business days.

Trades & contractors

Residential builder: friday client update from the site

Clients want to know how the job is going, and writing that update takes your Friday afternoon.

Your week's photos and voice notes become a site diary and a short client update. You approve it, then it goes to the client.

Trades & contractors

Residential builder: comments turned into leads

Project photos get likes, but few people ask for a quote.

Someone who comments "QUOTE" on a project post gets a message asking for their address and job type. They are added to your contact list, with a follow-up if they do not reply. Replies stay within each platform's messaging rules.

Get found

Questions owners ask

Does ChatGPT recommend local businesses, and how can mine be one of them?

Yes, but only some businesses get named. ChatGPT tends to recommend businesses it can find clear, consistent information about. Keep your Google Business Profile, website and directory listings showing the same business name, address and phone number. Make sure each service page says what you do and where you do it, and collect recent reviews. Then test it yourself by asking ChatGPT the questions your customers actually ask.

Is AI search visibility something I can plan for, or is it just luck?

You can work on it, but nobody can promise a result. AI tools draw on the same kinds of information search engines use, such as your website, your business listings and your reviews. Clear, accurate pages give them more to work with. Seer Interactive's 2025 study found brands cited in a Google AI Overview had 35% more organic clicks than uncited brands. It shows a link, not proof that being cited causes the difference (Seer Interactive, 2025).

Why does ChatGPT recommend a business that has already closed?

AI tools can rely on older information, so an old or closed business can still show up. The fix is to keep your own details current. Update your Google Business Profile and directory listings when anything changes, and remove or correct outdated listings. Over time, current information should outweigh the old.

Why isn't my business showing up on Google Maps?

The most common reasons are an unverified profile, a suspended listing, incomplete details or a service area that is too far from the person searching. Start by checking your Google Business Profile dashboard for verification or suspension messages. Then check your name, address, phone number, categories and hours. If everything looks right, the cause is often ranking, which takes time and cannot be guaranteed.

Do Google reviews affect whether AI tools recommend my business?

Reviews are one of the signals that help people and AI tools decide who to trust. Recent reviews matter most, so keep asking for them steadily. Replying to every review also shows customers and search engines that the business is active.

Why aren't my new Google reviews showing up?

Google can take time to publish new reviews, and it can hide reviews it thinks break its rules. If new reviews stay hidden for weeks, check your Google Business Profile dashboard for any notices. Make sure you are not offering rewards for reviews, because Google does not allow that. If nothing is wrong, we can help you look at the listing and the steps you take to ask for reviews.

Does being mentioned in local media or directories help?

Mentions on trusted local sites, industry directories and community pages give search engines and AI tools more reasons to believe your business is real and relevant. Keep your business details identical everywhere they appear. Focus on genuine listings and mentions, not paid or fake ones.

Let’s talk about what you need

Tell us what’s slowing you down. We’ll work out a practical next step together.

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